Testimonials
This page is reserved for feedback from our guests. Your opinion is the driving force behind changes to and improvements of our hotel. Your experience and feedback guides us in our decisions. Our desire is to provide consistent service, cleanliness and comfort for our treasured guests - you!
We'd love to hear from you especially. There are three ways to leave your feedback.
1) You can call 1-800-609-9006 x5320 (international callers may use 678-255-2174 x5320) and leave a recorded message. This message is reviewed and, if appropriate, we'll post it here.
2) You can e-mail: bconley@clubhouseinn.com. Again, the message is reviewed and, if appropriate, we'll post it here.
3) You can visit TripAdvisor or Yahoo Travel and leave reviews for us there. We ask that if you do have any issues you wanted addressed, to please somehow identify yourself so we can follow up with you (the reviews are anonymous).
We review all feedback, respond if requested and take action where necessary. I thank you for allowing us to serve you, and we look forward to seeing you next time!
Audio Feedback:
Welcome! - Barbara C., Albuquerque
Written Feedback:
(last updated 06/02/2008)
"Very clean, pleasant."
~ Jordan E., Spring Hill
"Our favorite place to stay!"
~ Morris S., Las Cruces
"Nice place!"
~ Dorothy C., Clovis
"We wanted to take a moment and thank you and your staff for the phenomenal job you did hosting our group. We had a very successful conference this year and could not have had such success if it were not for you and your team. The attendees who stayed at your hotel had nothing but wonderful things to say. The hospitality your team expresses day after day cannot be matched. Thank you for working with us so diligently at the last minute, we are so grateful. We look forward to a continued relationship with you and your staff. Thank you again for making this year's conference a huge success!"
~Jenny K., Albuquerque
"Great accommodations."
~ Jane B./ Colorado Springs
"Enjoyed our stay."
~ Rhonda F., Ignacio
"I just wanted to thank the Albuquerque Cluhouse Inn & Suites for our great visit during the nights of July 5th through July 7th. We hated to leave on the eighth! ...The breakfast we had was wonderful, and we especially LOVED the green chile stew. We had green chile stew in several restaurants and I do believe what we had at your breakfast beat them all! YUM!!! We made sure to tell the ladies serving breakfast how much we enjoyed it. Thanks again, and we send only the best to everyone at the Albuquerque Cluhouse Inn & Suites."
~ Ed, Leann & Whitney L., Wichita
"Love each and every stay!"
~ Socorro B., Las Cruces
"Great place to stay."
~ Unabella W., Capitan
"Love this place!"
~ Ed A., Farmington
"I would like to thank you for our wonderful stay at your hotel. It was great to come into the registration desk and see that I was "Guest of the Day" and to receive the upgrade and slinky! Everything from the delicious breakfast to the mattress we slept on was first rate. We will continue to put ClubHouse Inn at the top of the list when we come to Albuquerque overnight."
~ Sincerely, Gail D., Gallup
"I really like your hotel."
~ Hattie T., Thoreau
"Wonderful staff, great place to stay."
~ Jeanine D., Hopkinton
"This hotel is great, we will be back."
~ Mateo G., Corvallis
"Best Breakfast and courtyard!"
~ Sandra J, Taos
"...Thank you for the outstanding service your hotel gave us
while we were there."
~ Sharon G., Clovis
"Love your place! You guys are great & thoughtful! Thank you!"
~ Cindy F., Ranchos de Taos
"I just wanted to say thanks for accomodating all of our...folks last week. Everyone I spoke with commented on how great your hotel was. From the sounds of it, I'll have to stop by to try your great breakfast sometime!...I'll certainly plan to send folks your way whenever I host another meeting, and I'll gladly recommend you to others!"
~ Cheers, Laura B., Albuquerque
"The Fort Lewis College Upward Bound program would like to say thank you for a wonderful stay. Our students had a great time at your hotel. Your staff was very welcoming, your rooms were clean, and your breakfast buffet was delicious. Checking in and out was fast and convenient (especially when you are in charge of teenagers). I hope you will pass this on to your staff for doing such a great job and please send a copy to the powers that be. We look forward to seeing you again next year.
P.S., I personally have stayed there and have referred family and friends to stay at your hotel during the Gathering of Nations Pow-Wow and they also had a wonderful stay. I will be seeing you throughout the year, because there is no better deal than Clubhouse Inn and Suites of Albuquerque. Thank you once again and have a wonderful day."
Brian F., Durango
"Great place to stay!"
~Unabelle W., Crownpoint
"Great service - will be back!"
~Gloria S., Las Cruces
"Our clients really enjoyed the coziness. It was great having everything we needed in one spot. Since we ordered lunch in, we never had to leave."
~Leila J., Rio Rancho (held a meeting at the hotel)
"I've been staying at Club House for many years and I've never had a bad stay. The first time I took my friend to stay she could not believe how nice and clean the entire place was. I tell everyone about the nice clean rooms and the breakfast and the people at the ClubHouse are just wonderful. I finally got my Sister and Brother-in-Law to stay now he keeps finding an excuse to stay in Albuquerque."
~Maria Teresa G., Santa Fe
"Great hotel!"
~Tammy V., Raton
"Always enjoy staying here. Rooms are excellent and staff is friendly and great."
~Bob B., Alamogordo
"Thank you for all your help and hospitality. We really enjoyed our stay at your hotel!"
~Joe & Maxine O., Saint Vrain & Bobi B.
"What I like about ClubHouse: 1) Curved shower curtain for extra space. 2) High showerhead for tall people. 3) Safety shower rail for safety. 4) Two soap trays for shower height and bath height. 5) Bath toiletries shelf. 6) Squared tiled corners in bath/shower gives illusion of extra space. 7) Proper placement of toilet paper dispenser. 8) Near silent fan. 9) Substantial bathroom door. 10) Coffee pot that pours from side to avoid spills. 11) Desk is high enough to provide ample leg rooms for taller people. 12) Full-body mirror, which was set high enough so tall people don't have to stoop. 13) Manager's reception with 2 free drinks plus space to bond with other guests. 14) Fresh flowers or flower petals in foyer and by fireplace. 15) The fireplace layout. 16) Free local phone calls. 17) Free PC access. 18) Laptop access in the room. 19) Free hot breakfast."
~Glen R., WA
Glenn, thank you for your two suggestions on improving the hotel. We have added more lamps to our next furniture order and our general manager is considering the floor corners for the tubs. Thank you again!
~Barbara Conley
"We are enjoying our stay here. The rooms are nice and big and the desk works well with both of us on it. The hotel is clean and presentable and would be a nice place to bring clients or prospects. It's also nice and quiet. We enjoyed breakfast, though, as Weight Watchers, it was a little challenging to find non-fat or sugar free items. We are impressed and would likely return."
~ Drue M., El Paso
"I wanted to personally extend a special thank you to the sales staff (Barbara is Great) and Raoul (always standing by ready to help) for the Outstanding Service they provided our Conference in February. This hotel is an excellent place to host conferences. Our guests from California to Kansas all said they enjoyed the hotel and the hospitality of the Clubhouse Inn and Suites Staff. The complimentary breakfast was excellent, the flavored coffee and hot cocoa was an extra treat and the happy hour an excellent way for the group to continue visiting after the meetings were over. Guests took advantage of the complimentary ride to and from the airport. All the staff could not have been friendlier and the rooms were especially clean and comfortable. We will definitely plan to schedule other conferences at this great hotel and conference center and will be highly recommending it to others. We give it 4 stars for hospitality. Thanks Clubhouse staff!"
~ TP from New Mexico
"Just wanted to let you know that I recently stayed at the Club House, James was since a wonderful help! He truly is a valuable asset to your property."
~ Angelle C., Roswell
"Great place to stay!"
~Rhonda K., Sanders
"Been traveling a lot since I retired two years ago and this is one of the nicest places I've stayed. Room very clean and breakfast was superb. Help was very friendly and helpful. I'll be looking for other Club House Inns in the future."
~Gene - Houston, TX
"I love what you offer and everything feels so comfortable - thanks."
~ Nathan L. from Farmington
"Thank you so very much for all the courtesies extended to us at the ClubHouse. Our gathering was congenial and successful because you all are so gracious and nice. We'll see you during the year, and for next year's gathering!"
~ Marion and Jerry S. from Las Cruces
"I did not stay at the ClubHouse Inn and Suites, but I would have stayed at the ClubHouse Inn and Suites if I had not already made reservations with another hotel! The hotel's shuttle service I was staying at did not pick me up and I was stranded at the Convention Center. Barbara, the shuttle service driver from the ClubHouse inn and Suites, took me to my hotel from the Convention Center. Thumps up to Barbara!"
~ Carolina from Maryland
"One of the cleanest, with cleanest bathrooms and coffee pots, we ever stayed in!"
~ David & Janet B. from Albuquerque, NM
"The check-in person was very nice. Great facility and great location!"
~ A. L. from Winslow, AZ
"Complimentary drinks - yeah!
Breakfast - yeah!
Outstanding value - yeah!"
~ T. F. from Laramie, WY
"The staff of the ClubHouse are to be congratulated for creating hospitality of world class excellence. My family are still sending thank you letters to me for hosting the reunion at your hotel.
Family members came from all over this country and the farthest traveled family member came from New Zealand. Without exception they were impressed. The sleeping rooms, the full breakfast, the 24-hour coffee, the happy hour drinks, the pool and adjoining grilling and sitting accommodations, the family gathering meeting room, and the responsive staff to any request all came together to produce a world class experience for (our family).
We can confidently recommend the ClubHouse Inn and Suites to any group looking for a location to gather."
~ Gary N. from Albuquerque, NM
"We selected your place because of the proximity to Menaul School. We found your staff to be most professional and also friendly. The overall service you provided was OUTSTANDING! We thoroughly enjoyed your complimentary breakfasts and the receptions in the evening. You are excellent providers. We were very comfortable. Your shuttle service was so helpful! We will certainly stay with you during our next visit to Albuquerque. Please do not change any of your policies. Have a successful 2007!
Gratefully, Jack & Jessie H."
"I can't tell you enough how much I enjoy your hotel. It is quite the break from reality!"
~ Rebecca M. from Santa Fe, NM
"Just a quick note to let you know how much we enjoyed our stay in Albuquerque. Much of that was due to the great way we were treated by you and the Clubhouse Staff during our time there. Please let everyone know that we really appreciated them. First class all the way. Because of everyone there, whenever I get down your way, I'll always stay at The Clubhouse. Thanks also for the contact in Chicago. Even with the higher rates, I am going to schedule our next reunion there. If we get anywhere near the attention we got in Albuquerque, it'll be a success. That will be our fourth consecutive year that we will stay at a Clubhouse. From all of us, thanks again for everything."
~ Jack I. from Oakdale, MN
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